Terms & Conditions

Please find below the terms and conditions relating to our products and services and to the use of our website.

Hosting Terms

Domain Terms

Storage Terms


URL Forwarding

Privacy Policy

Refund Policy


If you have a complaint, please send us an email to compliance@webcity.com.au with the following information

  • Your name and contact details (phone and/or email address)
  • Your hosting account username, domain name or an invoice number you've received
  • A description of your issue
We value your feedback and see it as an opportunity to improve our customer service and the services we provide.

Company Details

Webcity International Pte Ltd
Company Registration No: 201538221M
175 Bencoolen St #12-11 Burlington Square Singapore 189649

Webcity Australia Pty Ltd
ABN 72 924 334 435
Suite 301, Level 3, 62 Norwest Blvd, Baulkham Hills NSW 2153